POST-STORM UPDATE: Saturday, September 23, at 8:45 a.m.
Phone Number. Residents can reach Sunrise City Hall for information on weekdays between 9:00 a.m. and 5:00 p.m.: (954) 741-2580. For additional Hurricane Irma Assistance Information please download our flyer.
Water Quality. At this time, there is NO boil water order in effect for any customers of the City of Sunrise water utility.
Storm Debris Collection. The Sunrise City Commission held an emergency meeting on September 15 and took unanimous action to authorize staff to collect hurricane debris in all City communities – including gated communities and communities with private roadways. This effort by the City Commission is intended to protect the health, safety, and welfare of Sunrise residents and to remove undue financial burdens from the residents of Sunrise.
In order to be eligible, private communities are required to sign a Right-of-Entry agreement with the City. (Please click the link to download, print and sign.) In addition to being mailed or faxed to the City as indicated, the form can be emailed to email@example.com or hand delivered to City Hall (10770 West Oakland Park Boulevard). For questions regarding the form, please call (954) 746-3431.
Should a community determine the need to clear their site rapidly, they may do so; however, the City will not be able to obtain reimbursement for the community, and the City will not be responsible for any costs associated with the debris removal or disposal fees.
Citywide storm debris collection begins the week of September 17 and will continue for the foreseeable future. In order to facilitate prompt and thorough pick-up, residents must place their debris curbside, separated into the following piles:
- Leaves, logs, plants, tree branches (do not bag).
- Construction & demolition material – carpet, drywall, furniture, lumber, mattresses, fences
- Appliances – dishwashers, freezers, refrigerators, stoves, washers, dryers, water heaters
- Electronics – computers, radios, stereos, televisions, other devices with a cord
- Household Hazardous Waste – cleaning supplies, batteries, lawn chemical, oils, oil-based paints, stains and pesticide
Items for collection must be directly related to Hurricane Irma. Contractor-generated materials will not be accepted. Sunrise residents must also follow these guidelines:
- Storm debris must be placed street-side within 6 feet of the curb.
- Storm debris must be easily accessible for collection. Do not block it with vehicles, or place it within three feet of any mailbox, basketball goal, fence, general landscaping, etc.
- Individual items may not be larger than 10 feet in length and 2 feet in diameter.
Garbage, Recycling, and Bulk Trash Collection. Garbage, recycling, and bulk trash collection is back on regular schedule. Republic Services will only pick up garbage, recycling, and non-storm bulk trash. We have a separate contractor for debris removal. DO NOT include storm debris with your regular garbage or bulk trash. (See above.)
City Operations. Some City offices and facilities remain closed. Here is the latest information as of Saturday, September 23:
- City Hall. Sunrise City Hall has reopened and resumed its regular hours of operation.
- Public Service Bill Payment Centers. All three centers are open during regular business hours. This includes the locations at City Hall (10770 West Oakland Park Boulevard, 8:00 a.m. to 5:00 p.m.), Village Civic Center (6800 Sunset Strip, 9:00 a.m. to 5:00 p.m.), and New River Civic Center (60 Weston Road, 9:00 a.m. to 5:00 p.m.)
- Sunrise Senior Center. The Center has reopened and regular programming has resumed.
- Sunrise Civic Center. The Sunrise Civic Center resumed normal operations on Saturday, September 16. The Civic Center Theatre and Box Office are open, as are the Athletic Club and Gym. The Leisure Services office is open weekdays for registration and other administrative assistance.
- Parks. Cypress Preserve Park (9020 NW 38th Street; splash pad, walking/biking path, outdoor fitness stations), Oak Hammock Park (9220 NW 44th Street; playground, chess patio, walking/biking path, boardwalk), Nob Hill Soccer Club Park (10200 Sunset Strip), the south end of Sunrise Athletic Complex (11501 NW 44th Street; baseball/softball fields, multipurpose fields, playground, tennis courts, basketball courts), Welleby Park (11100 NW 44th Street; playground, walking path, open green space), Oscar Wind Park (200 N New River Circle; baseball field, soccer field, playground, walking path), City Park (6700 Sunset Strip; basketball courts, tennis courts, baseball/softball fields, playground), and Sawgrass Sanctuary (237 N New River Circle; boardwalk, fishing pier, walking path) are open. All other parks remain closed at this time.
- Pools. The 50-meter lap pool and the family pool - both at the Sunrise Civic Center - have reopened. All other pools remain closed at this time.
- The Bridges at Springtree Golf Club. The Clubhouse restaurant is open, and the course's front nine holes opened on Monday, September 18. The back nine is expected to reopen on Friday, September 29. Call (954) 572-2270.
- Sunrise Tennis Club. A limited number of courts are open. Call (954) 572-2286 for reservations.
- Other Recreation Facilities. The Village Multipurpose Center Gym is open.
- Youth Soccer Registration. The deadline has been extended through Friday, September 22. Ratings will still take place on September 18 and 21 as scheduled. Make-up ratings will take place on September 23.
- Meeting Rooms. The meeting rooms at Village Civic Center and New River Civic Center have reopened, and existing reservations for those rooms are being honored.
- Special Events. The Taste of Sunrise event scheduled for Friday, September 22, will be rescheduled to a date not yet determined. Tickets will be honored on the new date, or you may request a refund.
City Transportation Services. The City's mini-bus service has returned to its regular operating schedule, and medical transportation has resumed.
City-specific Information. Stay informed about our Hurricane Irma recovery efforts through a variety of channels:
Operation Blue Roof. Was your roof damaged by Hurricane Irma? Through Operation Blue Roof, U.S. Army Corps of Engineers contractors will install a temporary roof covering at no cost to you. To find the nearest Operation Blue Roof site, call 888-ROOF-BLU (888-766-3258). Eligibility requirements are as follows:
- Only primary residences with standard shingled roofs are eligible.
- Metal roofs and mobile homes will be repaired as practical on a case-by-case basis.
- Roofs with greater than 50 percent structural damage are not eligible.
- You must sign a Right of Entry form to allow Corps staff and contractors to access your property and assess roof damage.
For additional information about program assistance, view the Operation Blue Roof flyers available in English and in Spanish. For do-it-yourself instructions, download the Corps' tarp installation guide.
Assistance for People with Disabilities. The Center for Independent Living of Broward is available to help individuals with disabilities who need post-Irma assistance with repairs/damage to their home; taking down hurricane shutters; generators for power restoration; temporary living arrangements; and wheelchairs, walkers and other medical devices. Please call 954-722-6400, or fill out the request form at http://www.cilbroward.org/contact-us.
Power Outages. For FPL outage and restoration information, call 1-800-4-OUTAGE (1-800-468-8243).
FEMA Assistance. Residents of Broward County with losses due to Hurricane Irma may now register for disaster assistance from the Federal Emergency Management Agency (FEMA), according to state and federal officials. Individuals can register online at www.DisasterAssistance.gov or through the FEMA App.
Applicants will need the following to apply:
- Social Security Number;
- Daytime telephone number;
- Current mailing address and address and zip code of the damaged property; and
- Private insurance information, if available.
By registering for federal assistance on www.DisasterAssistance.gov:
- You can look up your address to find out if it is in a disaster area declared for Individual Assistance.
- Check the status of your application and get updates by SMS or email.
- Upload documents to support your application.
Another option for individuals, including those who use 711 relay or VRS, is to call 1-800-621-FEMA (3362) while those who use TTY can call 1-800-462-7585. The toll-free telephone numbers will operate from 7:00 a.m. to 11:00 p.m. EDT seven days a week until further notice.
When an applicant registers, each receives a unique registration number. The registration number is important and should be written down and kept handy. Anyone who does not have a registration number is not yet registered.
The City of Sunrise Office of Emergency Management has prepared a guide to help you with the application process: Guide to FEMA's Individual Assistance Application Process.
Assistance for Business Owners. In accordance with the President’s disaster declaration, small businesses and most private nonprofit organizations in Broward County are eligible to apply for U.S. Small Business Administration (SBA) Economic Injury Disaster Loans. These loans are designed to help meet working capital needs caused by Hurricane Irma, and are available regardless of whether your business suffered any physical property damage.
Interest rates are as low as 3.305 percent for businesses and 2.5 percent for nonprofit organizations, with terms up to 30 years. Loan amounts and terms are set by the SBA and are based on each applicant’s financial condition.
Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at https://disasterloan.sba.gov/ela.
To be considered for all forms of disaster assistance, applicants should register online at www.DisasterAssistance.gov. If online or mobile access is unavailable, applicants should call the FEMA toll-free helpline at 800-621-3362. Those who use 711-Relay or Video Relay Services should call 800-621-3362.
Additional details on the locations of Disaster Recovery Centers and the loan application process can be obtained by calling the SBA Customer Service Center at 800-659-2955 (800-877-8339 for the deaf and hard-of-hearing) or by sending an e-mail to firstname.lastname@example.org. The deadline to return economic injury applications is June 11, 2018.
Small Business Administration (SBA) Loans for Renters and Homeowners. The SBA is also offering assistance to homeowners and renters in regions affected by declared disasters - including Broward County. You can use disaster loans for a number of purposes, including real estate and personal property, if your insurance company and funding from FEMA doesn’t fully cover the disaster assistance you need. Residents are encouraged to apply online for a low-interest disaster loan, or call 800-659-2955 for additional information.