Gas Leak

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In the event of a gas emergency, CALL 9-1-1. DO NOT use email to report a gas odor.

If you smell gas....

Inside a Home or Building 

  • Strong Odor or hissing sound of escaping gas 
    • LEAVE THE BUILDING IMMEDIATELY - get everyone out quickly
    • DO NOT attempt to find the gas leak 
    • DO NOT use a telephone or cell phone
    • DO NOT turn any electrical switches on or off 
    • DO NOT unplug any electrical cords 
    • DO NOT start or move any vehicles 
    • DO NOT smoke or light any matches or use a lighter  
    • Move at least 100 feet from the building, call 9-1-1
    • Remain a safe distance from the building, but do not leave the area. 
    • Keep everyone away from the building until given the all clear.
  • Faint odor that comes and goes 
    • Open windows and doors to vent the area 
    • If in the kitchen, check that all the knobs on the cooking appliance(s) are in the OFF position
    • Call the Gas Division at 954-572-2299 (select Option 3), or 9-1-1


  • Call the Gas Division at 954-572-2299 (select Option 3), or 9-1-1
  • Do not attempt to find the source of the odor
  • Do not attempt to shut off any valves or or meters
  • If you see blowing dirt or hear a hissing sound, stay clear of the area. Keep everyone away.